by teresa | Feb 1, 2021 | Business
My Toughest Client I was starting to believe her. She had a very persuasive argument for why her way made more sense than mine. “There are times for flexibility”, she argued. Tears were in her eyes as she explained she doesn’t ask for...
by teresa | Jan 21, 2021 | Business
An easy guide to responding to customer complaints by email. Responding to customer complaints wasn’t how I thought my day was going to get started but I should have known it was going to be a tough day when I woke up two minutes before my alarm clock with a feeling...
by teresa | Nov 17, 2020 | Business
From Car Accidents to COVID, I know recovery. and trust me, this is your comeback. My car accident happened out of nowhere. Life was normal, someone didn’t pay attention, and in a flash of a second everything was upside down. As a small business owner...
by teresa | Aug 11, 2020 | Business
We are packing to leave for a mini-work trip / vacation at the beach while our daughter CeCe will be spending a few days with her grandparents. It’s the night before and she has a small headache and seems more sleepy than normal. I’ve convinced myself it...
by teresa | May 27, 2020 | Business
Not again, are you kidding me? I feel a familiar pull in the back of my yoga pants. Then a thousand little prickles on the backs of my thighs. I’m in the middle of a session and really can’t take time for discomfort. “You’re doing great! ...
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